An anonymous reader quotes a report from ZDNet: Microsoft disclosed today a security breach that took place last month in December 2019. In a blog post today, the OS maker said that an internal customer support database that was storing anonymized user analytics was accidentally exposed online without proper protections between December 5 and December 31. The database was spotted and…
Tag: customer support
SIM Swappers Are Using RDP To Directly Access Internal T-Mobile, AT&T, and Sprint Tools
An anonymous reader quotes a report from Motherboard: Hackers are now getting telecom employees to run software that lets the hackers directly reach into the internal systems of U.S. telecom companies to take over customer cell phone numbers, Motherboard has learned. Multiple sources in and familiar with the SIM swapping community as well as screenshots shared with Motherboard suggest at least…
Would You Trust a Self-Landing Plane?
“Lots of hay has been made over self-driving, self-parking, and summon features of new cars,” writes Shotgun (Slashdot reader #30,919). “Now Garmin has a system that will land your plane for you.” He shares this new report from the Aircraft Owners and Pilots Association: During this first-ever autoland for me, nothing felt terribly out of the ordinary until the final 100…
India’s Reliance Jio Unveils Video Call Assistant To Help Businesses Automate Customer Support
Before Google moves to bring its human-sounding robot calling service Duplex to help users automate their interactions with businesses to international markets, an Indian giant is deploying its own solution to get a jumpstart on the local market. From a report: Reliance Jio today unveiled AI-powered Video Call Assistant service that will allow businesses to automate their customer support and other…
T-Mobile Has a Secret Setting To Protect Your Account From Hackers That it Refuses To Talk About
T-Mobile has a feature that gives its customers more protection from hackers trying to steal their phone number, but you probably don’t know it exists because the company doesn’t advertise it publicly and won’t even talk about it. From a report: It’s called “NOPORT” and, in theory, it makes it a bit harder for criminals to hijack phone numbers with an…
Ready Player One: Get Set for an Exciting Career in Gaming
From more traditional console and PC games to the explosion of mobile, tablet and online gaming, it is estimated that more than 2.5 billion of us play video games worldwide. That popularity looks set to continue: the global gaming sector is expected to be worth more than $180 billion by 2021. We spoke to industry […]
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