Tech’s New Gig Worker Underclass: Customer Service Reps Who Have to Pay to Talk to You

The Pulitzer prize-winning news nonprofit Propublica looks at Arise Virtual Solutions, part of the secretive world of work-at-home customer service companies that help large corporations shed costs at the expense of workers. And thanks to the pandemic, “business is booming.” Arise lines up customer service agents who work from home. It then sells this network of agents to blue-chip corporations. Arise…

California Amends Freelancer Law, But Still Pursues Gig-Worker Companies and Food-Delivery Services

“California is exempting about two-dozen more professions from a landmark labor law designed to treat more people like employees instead of contractors, under a bill that Gov. Gavin Newsom signed on Friday,” reports the San Diego Union-Tribune: The amendments, which take effect immediately, end what lawmakers said were unworkable limits on services provided by freelance writers and still photographers, photojournalists, and…

Judge Halts California ‘Gig Worker’ Law From Taking Effect For Truckers

schwit1 shares a report from CBS News: A federal judge has temporarily blocked a new California labor law from impacting more than 70,000 independent truckers. The law, passed late last year, makes it harder for companies to classify workers as independent contractors instead of employees, who are entitled to minimum wage and benefits such as workers compensation. U.S. District Judge Roger…

Engineer Says Google Fired Her For Browser Pop-Up About Worker Rights

An anonymous reader quotes a report from Ars Technica: Another former employee has accused Google of violating federal labor law by firing her for activities related to labor organizing. In a Tuesday blog post, Kathryn Spiers says Google terminated her after she created a browser tool to notify employees of their organizing rights. Spiers says she worked on a Google security…

Silicon Valley’s Singularity University Is Cutting Staff, CEO Exits

Singularity University, a Silicon Valley institute offering education on futurism, is reckoning with its own uncertain future. The chief executive officer is stepping down, and the organization plans to eliminate staff. From a report: The changes were outlined in an email Tuesday reviewed by Bloomberg that was sent to faculty by Erik Anderson, the executive chairman. They mark an extended decline…

GitLab Won’t Exclude Customers On Moral Grounds, Says That Employees Should Not Discuss Politics At Work

GitLab, a San-Francisco provider of hosted git software, recently changed its company handbook to declare that it won’t ban potential customers on “moral/value grounds,” and that employees should not discuss politics at work. The Register reports: The policy addition, created by co-founder and CEO Sid Sijbrandij and implemented as a git pull request, was merged (with no approval required) about two…