Two restaurants have initiated a potential class-action lawsuit against GrubHub for allegedly listing 150,000 restaurants to its site without the businesses’ permission. From a report: The Farmer’s Wife in Sebastopol, California and Antonia’s Restaurant in Hillsborough, NC filed the suit with Gibbs Law Group, accusing Grubhub of adding their restaurants to its site despite not entering into a partnership, which causes…
Tag: grubhub
Portland Approves 10% Cap On Fees That Food Delivery Apps Can Charge Restuarants
An anonymous reader quotes a report from Oregon Live: The Portland City Council voted unanimously Wednesday to make it illegal for third-party food delivery services like DoorDash and Grubhub to collect more than 10% in commission fees from city restaurants amid the coronavirus pandemic. Portland joins other cities, including Seattle, Los Angeles and Philadelphia, that have instituted similar caps in recent…
Uber’s New Strategy: Buy Unprofitable Companies, ???, Profit
Uber’s new strategy is just like its old one. Make its money-losing business bigger by buying other money-losing businesses like Postmates. From a report: After Uber’s merger talks with food-delivery company Grubhub fell apart, Uber has now set its sights on Postmates, according to the New York Times. Uber Eats, the ride-hailing company’s food-delivery unit, is just as unprofitable as the…
Are Food Delivery Services Actually Losing Money?
Food delivery services like Grubhub should be thriving, especially during the pandemic. But they’re not, The Markup reports: In August 2019, analysts from the investment firm Cowen estimated that Uber Eats was losing $3.36 on every order and would continue to lose money on every order for the next five years. Uber CEO Dara Khosrowshahi acknowledged that Uber Eats is not…
Even If You’re Trying To Avoid Grubhub By Calling Your Favorite Restaurant Directly, Grubhub Could Still Be Charging It A Fee
Customers trying to avoid online delivery platforms like Grubhub by calling restaurants directly might be dialing phone numbers generated and advertised by those very platforms — for which restaurants are charged fees that can sometimes exceed the income the order generates. BuzzFeed News reports: Here’s how phone fees work: Grubhub (which also owns Seamless, MenuPages, Tapingo, and LevelUp) generates a unique…
Uber Makes Takeover Approach To Grubhub
phalse phace shares a report from The Wall Street Journal: Uber is seeking to acquire Grubhub in an all-stock deal that would unite two of the biggest players in meal delivery at a time when the coronavirus pandemic has sparked a surge in demand for their services. Uber, which in addition to its flagship ride business operates a big meal-delivery unit…
Delivery Apps Keep Adding Restaurants Without Their Consent
Several delivery services, including Postmates, Seamless, Grubhub, and DoorDash, are offering food from restaurants without their explicit permission. “The delivery apps pull up restaurant menus listed online, from which customers make their selections, and couriers working for the apps place orders on their behalf,” reports Eater. “The process essentially inserts third-party apps as middlemen into a service many restaurants say they…