Their Businesses Went Virtual. Then Apple Wanted a Cut.

After Airbnb and ClassPass began selling virtual classes because of the pandemic, Apple tried to collect its commission on the sales. From a report: ClassPass built its business on helping people book exercise classes at local gyms. So when the pandemic forced gyms across the United States to close, the company shifted to virtual classes. Then ClassPass received a concerning message from Apple. Because the classes it sold on its iPhone app were now virtual, Apple said it was entitled to 30 percent of the sales, up from no fee previously, according to a person close to ClassPass who spoke on the condition of anonymity for fear of upsetting Apple. The iPhone maker said it was merely enforcing a decade-old rule. Airbnb experienced similar demands from Apple after it began an “online experiences” business that offered virtual cooking classes, meditation sessions and drag-queen shows, augmenting the in-person experiences it started selling in 2016, according to two people familiar with the issues. Both Airbnb and ClassPass have discussed Apple’s demands with House lawmakers’ offices that are investigating how Apple wields its control over its App Store as part of a yearlong antitrust inquiry into the biggest tech companies, according to three people who spoke on the condition of anonymity to discuss private conversations. Those lawmakers are set to grill Tim Cook, Apple’s chief executive, and the chief executives of Amazon, Facebook and Google in a high-profile hearing on Wednesday. Apple’s disputes with the smaller companies point to the control the world’s largest tech companies have had over the shift to online life brought on by the pandemic. While much of the rest of the economy is struggling, the pandemic has further entrenched their businesses.