Facebook has acquired Kustomer, a New York-based software company that helps businesses manage customer conversations from multiple services on one dashboard. From a report: The social media giant made the deal to bolster its nascent messaging business, which is expanding to include customer-service products that help companies interact with people via chat apps, like WhatsApp and Messenger. “Any business knows that…
Tag: messages
Trump Eyes Digital Media Empire To Take on Fox News
Mike Allen, reporting for Axios: President Trump has told friends he wants to start a digital media company to clobber Fox News and undermine the conservative-friendly network, sources tell Axios. The state of play: Some Trump advisers think Fox News made a mistake with an early call (seconded by AP) of President-elect Biden’s win in Arizona. […] Here’s Trump’s plan, according…
T-Mobile Will Stop Saying Its 5G Network Is Better Than It Actually Is
Earlier this week, the FCC fined T-Mobile $200 million for its abuse of Sprint’s Lifeline program for low-income consumers — the largest fine to be paid in commission history. Now, the Better Business Bureau’s National Advertising (NAD) is telling T-Mobile to tone down its misleading 5G claims about having the “best 5G network.” Gizmodo reports: The NAD’s investigation of T-Mobile’s 5G…
Debt Collectors Will Soon Be Allowed To Reach You By Text Or On Facebook
The federal government has cleared the way for collection agencies to send unlimited texts, emails and even instant messages to debtors on social media platforms. CBS News reports: The Consumer Financial Protection Bureau issued a final rule late last week outlining how collectors can use new communication methods. The federal agency, which is charged with protecting Americans from financial abuse, did…
What can we learn from failed attempts to change people’s behaviour?
Failed interventions to change people’s behaviour tend to have common features, such as relying on social pressure or using letters and text messages Source: https://www.newscientist.com/article/2258396-what-can-we-learn-from-failed-attempts-to-change-peoples-behaviour/?utm_campaign=RSS%7CNSNS&utm_source=NSNS&utm_medium=RSS&utm_content=home…
Pakistan’s PM Asks Facebook To Ban Islamophobic Content
Pakistan Prime Minister Imran Khan called on Facebook to ban Islamophobic content on its platform, warning of a spike in radicalization amongst Muslims, hours after he hit out at the French president for “attacking Islam.” Reuters reports: Pakistan summoned the French ambassador in Islamabad as anger spread on Monday over President Emmanuel Macron’s reaction to the murder last week of a…
A Massive Spam Attack Is Ruining Public ‘Among Us’ Games
Just days after US Representative Alexandria Ocasio-Cortez played Among Us to an audience of more than 435,000 viewers, InnerSloth, the developer of the popular multiplayer title, is struggling to contain a spam attack that is affecting most of the game’s community. Engadget reports: The hack started to spread through the game’s userbase on Thursday evening. It causes players to spam their…
Facebook Bans Anti-Vaccine Ads, But Not Organic Misinformation
Facebook will ban anti-vaccine ads in an effort to combat misinformation and support public health experts, the social media platform announced in a statement on Tuesday. Axios reports: The company now says it doesn’t want these ads on its platform, but the policy does not apply to influencers who experts say drive a significant amount of organic misinformation about vaccines. “Our…
OnePlus Co-Founder Carl Pei Has Left the Company, Report Says
OnePlus, the Chinese smartphone manufacturer that has turned into one of the most popular Android smartphone brands worldwide, is reportedly missing one of its cofounders. According to Android Police, citing Reddit user JonSigur, who published alleged screenshots of internal memos at OnePlus, co-founder Carl Pei has left his role at the company after nearly seven years. From the report: The messages…
A Security Flaw In Grindr Let Anyone Easily Hijack User Accounts
Grindr, one of the world’s largest dating and social networking apps for gay, bi, trans, and queer people, has fixed a security vulnerability that allowed anyone to hijack and take control of any user’s account using only their email address. TechCrunch reports: Wassime Bouimadaghene, a French security researcher, found the vulnerability and reported the issue to Grindr. When he didn’t hear…