Google Offers Refunds After Smart Glasses Stop Working

Smart glasses company North has told customers that their $600 purchases will stop working in a few days’ time. The Canadian company, recently purchased by Google, says its Focals glasses will cease functioning on Friday. From a report: From then, owners will not be able to use “any features” of the glasses, or connect to the companion app. But the company has also said it will automatically refund all customers. It promised to send the purchase price back to the original payment method, and to contact those customers whose refunds it could not process. At the end of June, North announced it was being acquired by Google, and would not release a planned second-generation device. It also said it would “wind down” its first generation smart glasses, released last year. Customers found out that meant the smart glasses would be rendered “dumb” through a statement published on the company’s website and by email.

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https://tech.slashdot.org/story/20/07/29/1918205/google-offers-refunds-after-smart-glasses-stop-working?utm_source=rss1.0mainlinkanon&utm_medium=feed